Dental Practice Administrator
3 weeks ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist. As a key member of our front-of-house team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.
Key Responsibilities
- Meet and greet patients, providing a warm and welcoming first impression
- Manage patient appointments, answer phone calls, and update patient records
- Coordinate care packages for patients, working closely with our clinicians
- Confidently promote and upsell Bupa Dental Care products and services
- Deliver excellent customer service, face-to-face, over the phone, and via email
- Support the Practice Manager and clinical team to ensure the smooth running of the practice
- Handle payments and maintain patient confidentiality
Your Skills and Experience
- Ability to work positively and professionally in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills, both written and verbal
- Proficient in Microsoft Word and Outlook, with excellent organizational skills
- Experience promoting company products and services
What We Offer
We offer a competitive salary, access to MyHealthcare, and a range of benefits, including discounts at popular retailers, gyms, and fitness facilities. You will also receive the MyHealthcare Allowance, an annual allowance redeemable against Bupa healthcare products. Our mental health approach includes an Employee Assistance Programme, Family Mental HealthLine, and access to Personal Energy - Bupa's wellbeing programme.
Benefits
- Competitive pay rates and opportunities for training and development
- Access to MyHealthcare and My Bupa Extras
- Discounts at popular retailers and gyms
- Mental health support and wellbeing programme
- Discounted dental insurance
- Additional health and wellbeing benefits
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