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Administrative Team Lead
2 months ago
We are seeking a highly skilled and experienced professional to join our team as an Administrator/Team Leader.
This is an exciting opportunity to work with a leading healthcare provider, offering a range of benefits and opportunities for career development.
About the RoleAs an Administrator/Team Leader, you will be responsible for coordinating and implementing administrative processes to ensure the smooth delivery of patient care.
You will work closely with the Patient Services Centre, Pathway Coordinators, Medical Secretaries, Ward Clerks, and other relevant staff to maintain excellent communication channels and provide good customer service.
Key responsibilities include:
- Coordinating administrative processes to ensure efficient patient journeys
- Building strong relationships with stakeholders to maintain effective communication channels
- Ensuring all patient administration is carried out in line with Trust policies and standard operating procedures
- Providing training and support to colleagues as required
To be successful in this role, you will need:
- Educated to GCSE (or equivalent) standard, with a pass in English and Maths
- Experience of administration in a customer-focused environment
- Experience of dealing with non-routine and complex problems, progress chasing, resource, and staff allocation
- Ability to compose correspondence from fragmented instructions
- Experience in delivering training sessions
- Previous experience of working in an acute hospital setting
- Competent in the use of ESR and Healthroster
- Supervisory or office management experience
The ideal candidate will possess:
- Advanced Microsoft Office skills
- Time management
- Teamwork
- Communication
- Ability to learn and assimilate information quickly
- Diplomacy
- Data analysis
- Problem solving
- Prioritisation
- Organisational skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
