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Customer Service Representative

2 months ago

Guildford, Surrey, United Kingdom Tate Guildford Full time

Job Opportunity at Tate Guildford

We are seeking a highly skilled and experienced Customer Service & Sales Support Advisor to join our team at Tate Guildford.

About the Role

This is a full-time office-based position that involves handling both inbound and outbound customer interactions to support the Sales Department.

Key Responsibilities

  • Handle all sales leads originating from our digital enquiry portal, live chat, or email and maximize every opportunity to drive sales and enhance the customer experience.
  • Provide exceptional customer care and possess a professional demeanor.
  • Consistently achieve quality standards for calls and emails as defined by company service levels.
  • Ability to provide personalized service and a customer-centric mindset with a passion for helping others.
  • A proactive approach to identifying and pursuing sales opportunities.

Requirements

  • Previous experience of working in a customer service or sales role.
  • Key interest in sales process.
  • Excellent written, verbal, and digital communication skills.

What We Offer

Tate Guildford is committed to promoting equal opportunities and ensuring that every candidate has the best experience with us. We encourage you to let us know if there are any adjustments we can make during the application or interview process.

We value and respect your individuality and invite you to share your preferred pronouns in your application.