Front Desk Associate

4 weeks ago


Luton, Luton, United Kingdom Holiday Inn London - Luton Airport Full time

We are currently seeking a skilled and experienced Front Desk Associate to join our team at Holiday Inn London - Luton Airport.

Located just a short walk from the airport terminal, our hotel offers 124 well-appointed bedrooms, a restaurant, bar, meeting rooms, and a fitness centre.

As a Front Desk Associate, you will be responsible for delivering exceptional service in an enjoyable atmosphere for our guests.

Key responsibilities include ensuring the smooth and efficient running of the Reception desk, maximizing sales and revenues while adhering to brand standards and department operating procedures.

You will also be responsible for ensuring all health and safety requirements are met, while achieving high levels of guest satisfaction.

We are looking for a team player with strong organization and communication skills, proficient in IT systems and ideally the Opera property management system.

Previous experience in the hospitality industry is highly desirable.

Competitive salary and benefits include:

  • Competitive salary.
  • Meals on duty.
  • Free parking.
  • On-site fitness centre with 24-hour access.
  • Discounts across a global brand.

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