House Services Director

4 weeks ago


Luton, Luton, United Kingdom University of Bedfordshire Full time

About the Role

We are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an excellent guest experience.

Key Responsibilities

  • Lead our services team from the front and manage associated back of house operations in an effective and financially astute manner.
  • Develop and implement strategies to maximize revenue opportunities through high level customer satisfaction and great employee engagement.
  • Collaborate with our events team to deliver exceptional conferences, events, and weddings.

Requirements

  • Extensive experience in a similar role, preferably in the hotel or events industry.
  • Strong career development and a proven track record of success.
  • Ability to plan and manage operations in a fast-paced environment.

What We Offer

As a House Services Manager at the University of Bedfordshire, you will have the opportunity to work in a unique and historic setting, with a dedicated team and a focus on delivering exceptional guest experiences.



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