Chief Operations Strategist

3 days ago

Uxbridge, United Kingdom Gold Care Homes Full time
About Us

Gold Care Homes is a well-established national independent care homes group for the elderly, operating 34 care homes across the South of England. The company offers a range of services including residential, nursing, frail elderly and dementia care.

The Role

This pivotal role oversees and coordinates actions across all departments to ensure seamless operations, compliance, and adherence to deadlines. As Chief Operations Strategist, you will leverage your strong knowledge of the care sector and relevant regulations to maintain and elevate service standards.

Main Responsibilities
  • Develop and implement project management strategies to align departments with company goals and timelines.
  • Create, monitor, and adjust project plans, ensuring resources are effectively allocated and milestones achieved.
  • Act as the main point of contact between departments to streamline communications and resolve issues promptly.
Key Performance Indicators
  • Ensure all departments adhere to care industry standards and regulations.
  • Stay updated on regulatory changes, interpreting their impact on operations, and proactively adjusting company practices as needed.
  • Conduct routine audits and assessments to monitor compliance, identifying areas for improvement and implementing corrective actions.
Staff Management and Development
  • Provide guidance, support, and training to department heads to develop an environment of accountability and continuous improvement.
  • Promote a culture of compliance, quality, and operational excellence, leading by example in adhering to standards.
Risk Management and Strategic Planning
  • Identify potential operational risks related to compliance, project delays, or interdepartmental dependencies, and proactively implement mitigation strategies.
  • Work closely with the Senior Leadership Team to define long-term goals and strategies to improve care delivery and operational efficiency.
Required Skills and Qualifications
  • Strong project management skills, with the ability to prioritise tasks and manage complex workflows across departments.
  • In-depth knowledge of regulatory compliance in the care sector.
  • Excellent leadership, interpersonal, and communication skills.
  • Experience with statistical analysis and data processing.
  • Practical knowledge of budgeting, cash-flow regulation, maintaining balance sheets and monitoring profit and loss statements.
  • Excellent critical thinking and problem-solving skills.
Benefits
  • Salary £50,000 per annum.
  • Employee Assistance Programme.
  • Perkbox.
  • Employee of the Month award.
  • Long term service awards.
  • Blue Light Card.
  • Professional Development opportunities.
  • Refer a Friend scheme.

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