Service Delivery Expert

3 weeks ago


Wakefield, Wakefield, United Kingdom Sandal Motor Group Full time

Are you a friendly, energetic, and resourceful person?

Reporting directly to the Service Controller, this key role is paramount to Sandal, a leading privately owned BMW/MINI Retailer. You will be responsible for dealing with a wide range of customer enquiries, progressing work through our Aftersales department, and ensuring our business potential is maximised.

As a Service Advisor, you will be a bright professional with previous retail motor industry experience. You will have the ability to plan ahead, maintain good levels of communication with other team members and customers, and ensure we exceed customer expectations.

A comprehensive training program includes ongoing new model technology and customer service courses at the BMW Group Training Academy.

In addition to a competitive salary with bonuses and excellent benefits, you will receive a £1,250 joining bonus.

Benefits include:

  • An attractive salary with bonuses.
  • 24 days annual leave (plus bank holidays), increasing with length of service.
  • An extra paid day off for your birthday.
  • Eligibility for our car benefit scheme.
  • Contribution to a pension scheme.
  • Free staff parking.
  • Incentives and Rewards through the BMW Elite portal (T&Cs apply).

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