Business Development Manager

3 weeks ago


Middlesbrough, Middlesbrough, United Kingdom IMPRESSION RECRUITMENT LIMITED Full time

We are seeking a highly skilled Client Success Manager to join our team at Impression Recruitment Limited. As a Client Success Manager, you will be responsible for maintaining and building key relationships with clients, increasing and managing the company portfolio, ensuring high customer satisfaction levels, and promoting the companies' offerings and services.

Main Responsibilities
  • Maintaining and building key relationships with clients to drive business growth and retention
  • Increasing and managing the company portfolio to meet sales targets
  • Ensuring high customer satisfaction levels through prompt issue resolution and regular communication
  • Promoting the companies' offerings and services to existing and new clients
  • Meeting with clients to discuss their needs and develop solutions to meet their requirements
  • Developing a strong product knowledge to provide expert advice and support to clients
  • Alleviating any issues and handling queries promptly to ensure high levels of client satisfaction
  • Meeting client's needs, adding value, and increasing engagement through regular communication and support
  • Dealing with important data and ensuring its security and integrity
  • Meeting with clients and overseeing a region to drive business growth and retention
Requirements
  • Experience in an Account Manager / Sales position from a digital / ecommerce environment

We are looking for a skilled and motivated individual who is passionate about building strong relationships with clients and driving business growth. If you have a strong sales background and a passion for delivering exceptional customer service, we would love to hear from you.



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