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Strategic Account Director
2 months ago
We are seeking a highly skilled Account Director to lead our client relationships and drive business growth.
This role will be perfect for someone who is confident in communicating with senior stakeholders, has experience in overseeing and mentoring teams, and can analyze budgets and finances.
The ideal candidate will have expertise in Strategy, Martech, CRM, and Email Marketing.
Key Responsibilities:
- Build strong relationships with key client stakeholders at all levels.
- Ensure client expectations are understood and managed.
- Identify new business opportunities.
- Participate in and lead client workshops and Quarterly Business Reviews.
- Develop clear, engaging presentations and present campaign results, business proposals, CRM plans, and strategy.
- Lead the team to deliver best-in-class project management.
- Create, circulate, and manage project plans and schedules to relevant stakeholders.
- Conduct post-project evaluations via review meetings.
- Ensure projects are profitable while meeting strategic goals and client KPIs.
- Take ownership and responsibility of project delivery on the account.
- Lead, motivate, and inspire the account team in managing clients, client requirements, and their own development.
- Be commercially aware and manage budgets effectively.
Requirements:
- A strategic thinker with the ability to assess business opportunities.
- A creative problem solver with structured thinking.
- Able to identify issues affecting delivery timescales or output.
- Demonstrable communication, influencing, and relationship management skills.
- An ability to motivate and develop the team.
- Excellent verbal and written communication skills.
- Solid account management background.
- Understanding of direct marketing, CRM, Martech, and integrated approaches.
- Experience working with client stakeholders at all levels.
- Ability to delegate effectively and take a hands-on approach when needed.
- Line management experience is advantageous.
- An approachable personality with strong rapport-building skills.
- High levels of energy and resourcefulness.