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Retail Operations Coordinator

1 month ago

London, Greater London, United Kingdom Hermès Full time
Job Opportunity

We are seeking a highly motivated and organized individual to join our team as a Retail Operations Coordinator.

About the Role

This is an exciting opportunity to work with our dynamic team and contribute to the success of our retail operations. As a Retail Operations Coordinator, you will be responsible for supporting the Senior Retail Operations Manager with ongoing operations-related training activities across the UK. You will also be responsible for proactively reaching out to stores to understand training needs and setting up 1-to-1 or 1-to-many trainings accordingly.

Key Responsibilities

  • Supporting the Senior Retail Operations Manager with operations-related training activities
  • Proactively reaching out to stores to understand training needs
  • Setting up 1-to-1 or 1-to-many trainings
  • Working closely with the Hermes GB and Hermes Europe teams to build training toolkits
  • Maintaining the training database for Hermes GB stores
  • Supporting with generating ideas for future trainings and events
  • Creating and updating training materials and presentations
  • Point of contact for stores requesting training materials and support
  • Supporting in delivering training modules
  • Ownership over the organization and management of the operations training schedule

Requirements

To be successful in this role, you will need to have a strong understanding of operations and training, as well as excellent communication and organizational skills. You will also need to be able to work efficiently and accurately under pressure, and have a positive outlook and solutions-centric approach.

About Us

Hermes is a leading luxury fashion brand with a rich history and heritage. We are committed to delivering exceptional customer service and creating a positive and inclusive work environment. If you are a motivated and organized individual who is passionate about retail operations and training, we would love to hear from you.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are interested in this exciting opportunity, please submit your application.