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Credit Control Specialist

2 months ago


Coventry, Coventry, United Kingdom Cadent Gas Full time
About the Role

We are seeking a highly skilled and experienced Credit Control Specialist to join our Billing and Credit team at Cadent Gas. As a key member of our team, you will play a crucial role in administering the prioritization and proactive collection of debt, full account reconciliations, and determining effective credit decisions on behalf of our company.

Key Responsibilities
  • Administer the prioritization and proactive collection of debt, ensuring compliance with credit policies, controls, and contractual frameworks.
  • Perform full account reconciliations and determine effective credit decisions on behalf of Cadent Gas.
  • Ensure the team delivers a high-quality and robust service to the business and its customers.
  • Work closely with key business stakeholders and our solicitors to resolve complex debt collection issues.
  • Administer the refund process, following Delegation of Authority and banking verifications.
  • Monitor and investigate unallocated cash account balances and achieve targets set by management.
  • Operate office systems and equipment, process documents, and maintain accurate departmental information.
  • Deliver internal and external audit requirements and resolve complex ad-hoc queries.
  • Support with advance training requirements across all processes impacting credit portfolios, including systems training within SAP & S/4.
Requirements
  • Planning and Organizing
  • Business Awareness and Innovation
  • Problem Solving and Decision Making
  • Stakeholder Engagement
  • Financial Systems and Codeblock
  • Business Software and Applications
  • Governance, Risk, and Internal Control Frameworks
  • Transactional Credit Management
What We Offer
  • Funding and support towards completing qualifications
  • Ample opportunity for progression within the business
  • Mentoring and guidance opportunities
Why Join Us

Cadent Gas is committed to supporting our employees to get the best out of themselves. We offer a host of benefits to suit your lifestyle and support your well-being, including:

  • Annual bonus
  • Pension Scheme double matched up to a total of 18% of salary
  • 25 days holiday, plus statutory days, and an option to buy more
  • Fantastic career development prospects with funded learning options
  • Strong focus on supporting you as an individual, including ED&I, family provision policies, and flexible benefits
  • My Offers membership card – offering discounts and savings from hundreds of retailers
  • 2 paid volunteering days per year
  • Free gym access at the Ansty office, as well as a 'Gympass' scheme providing free or heavily subsidised local gym memberships

We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what's possible for the role.

We place great importance on equity, diversity, and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability) and the Cadent Military Community can't wait to welcome you