UK Customer Care Representative

5 days ago


Exeter, Devon, United Kingdom Cuckoo Full time

We are hiring a UK Customer Care Representative to join our team at Cuckoo, a leading broadband provider in the UK. As a key member of our Customer Care team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and live chat.

Your primary objective will be to own the customer experience, ensuring that customers have realistic time frames and managed expectations. You will also proactively manage customers' experiences both before and after installation, resolving any issues that may arise.

You will collaborate with other teams within the business to ensure an efficient customer journey throughout. Your ability to multitask and prioritize tasks will be essential in meeting the demands of this role.

The ideal candidate will have a customer-centric approach, excellent written and verbal communication skills, and a great level of attention to detail. Experience working within a fast-paced startup or scale-up environment is highly desirable.

We offer a competitive salary of £24,690 per annum, plus benefits such as 4x life assurance, income protection, and a salary sacrifice pension. We also offer 30 days holiday plus statutory bank holidays, enhanced sick leave, and private healthcare.



  • Exeter, Devon, United Kingdom Alexander House Care Home Full time

    Administrative Support RoleWe are seeking an experienced Customer Service Representative to join our team at Alexander House Care Home. As a key member of our front desk team, you will be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike.Key Responsibilities• Provide exceptional customer...


  • Exeter, Devon, United Kingdom Care UK Full time

    About the Role">We are looking for a highly motivated and organized Resident Care Coordinator to join our team at Care UK. This exciting opportunity will involve working closely with our residents, relatives, and other staff members to ensure that their needs are met and exceeded.">Your Responsibilities">">You will be responsible for coordinating the...


  • Exeter, Devon, United Kingdom DeFi Planet Full time

    We're seeking an experienced Customer Service Representative to join our retail team. As a key member of our store staff, you'll play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.Salary: £18,000 - £20,000 per annum. This figure is based on national averages for similar roles in...


  • Exeter, Devon, United Kingdom Sitel Full time

    Unlock Your Potential in Customer ServiceWe are seeking a talented Customer Service Representative to join our team in Exeter.About the RoleAs a Customer Service Representative, you will be the face of our company, delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesProvide...


  • Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time

    Key ResponsibilitiesWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Exeter Head Office. The successful candidate will provide exceptional customer service and support through various communications, accurate data recording, and other tasks that impact on our services.


  • Exeter, Devon, United Kingdom Pick for Britain Full time

    We are Pick for Britain and we're looking for a friendly and helpful Customer Service Representative to join our team in Exeter, South West England.About the RoleThis is an exciting opportunity to work as a first point of contact for customers, providing outstanding service and support. As a Customer Service Representative, you will be handling customer...


  • Exeter, Devon, United Kingdom Office Angels Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our dynamic team at Office Angels. As a key member of our support team, you will be responsible for providing exceptional service to our clients, handling their queries and requests with accuracy and efficiency.About the Role:This is an exciting opportunity to work in a...


  • Exeter, Devon, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a Customer Service Representative to join our dynamic team at Lidl. As a key point of contact for customers, you will provide assistance with queries, resolve issues, and ensure that every customer receives a personalized shopping experience.In addition to providing exceptional customer service, you will also be responsible for...


  • Exeter, Devon, United Kingdom Lidl Full time

    We are seeking a Customer Service Representative to join our team at Lidl. As a key member of the sales floor, you will provide exceptional customer service and support to customers in-store.The successful candidate will have excellent communication skills and be able to work effectively as part of a team. In return for your hard work and commitment, we...


  • Exeter, Devon, United Kingdom United Parcel Service of America, Inc Full time

    Customer Service Role at United Parcel Service of America, IncWe are seeking a highly motivated Customer Service Representative to join our team at United Parcel Service of America, Inc. In this role, you will be the first point of contact for customers, providing a friendly welcome and resolving any queries or concerns they may have.Job...


  • Exeter, Devon, United Kingdom Tesco Partners Full time

    Tesco Partners is committed to serving its customers, communities, and planet a little better every day.As a Customer Service Representative, you will play a vital role in ensuring that our customers receive an exceptional shopping experience. This includes helping customers find products, answering questions, and providing recommendations.The estimated...


  • Exeter, Devon, United Kingdom Acorn by Synergie Full time

    Acorn by Synergie is seeking a highly motivated Customer Service Representative to join their team in Exeter. The ideal candidate will have a strong customer-focused attitude and be able to work effectively in a fast-paced environment.The salary for this role is estimated at £25,000 - £30,000 per annum, depending on experience.This is an exciting...


  • Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time

    Job Title: Customer Service RepresentativeThis role is perfect for someone looking to start a rewarding career in customer service.You will work 40 hours Monday-Friday with a Saturday shift rota, providing excellent service to our valued customers.Competitive salary range of £20,000 - £25,000 per yearThe opportunity to work in a dynamic team...


  • Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time

    As a Customer Service Representative with Thrifty Car & Van Rental, you will deliver exceptional customer service via phone, email, and other channels, whilst being a valued member of our team. You'll benefit from a 40-hour Monday-Friday schedule with a Saturday shift rota, plus a generous holiday allowance of 22 days (increasing to 27 plus bank...


  • Exeter, Devon, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Exeter, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries with professionalism and efficiency.Key Responsibilities:Provide accurate information regarding products and services.Resolve customer...


  • Exeter, Devon, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Exeter, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...


  • Exeter, Devon, United Kingdom Gibbs Oil Company LP Full time

    At Gibbs Oil Company LP, we are seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative. This position involves completing daily tasks, operating the cash register, and providing exceptional customer service in a fast-paced environment.The ideal candidate will have excellent communication skills, be able...


  • Exeter, Devon, United Kingdom Funky Pigeon Full time

    About This Role:We are seeking a highly motivated Customer Service Representative to join our team in Exeter. As a key member of our Post Office Stores team, you will play a vital role in providing exceptional customer service and ensuring that customers can access the services they need quickly and efficiently.Key Responsibilities:Deliver outstanding...


  • Exeter, Devon, United Kingdom Wise Employment Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Wise Employment in Exeter. As a key member of our sales and support team, you will play a vital role in providing exceptional customer service to our clients.About the RoleThis is an exciting opportunity for a motivated and enthusiastic individual to work in a dynamic...


  • Exeter, Devon, United Kingdom Funky Pigeon Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Exeter. As a Counter Assistant in one of our Post Office Stores, you will provide exceptional customer service to connect people across miles and time.Your Key ResponsibilitiesDeliver an exceptional customer service to all customers.Manage queues and ensure that...