Customer Service Ambassador

2 days ago


Ashby de la Zouch, Leicestershire, United Kingdom Tesco Full time
About Us
Tesco's vision is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day.'

We're committed to providing a fully inclusive and accessible recruitment process, with diversity, equity and inclusion at its heart. Whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

As a Tesco colleague, you'll have access to a range of benefits, including holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays), flexible working from day one, and 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.

You'll also get life cover of five times your pay, an award-winning pension with matching contributions up to 7.5%, and uniform provided. Plus, access to free wellbeing services with a range of resources to support your mind, body, and life.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Whether you're looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Your Role
You will be responsible for serving our customers with passion and pride, giving great natural service. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.

Key Responsibilities:
  • Serving customers with enthusiasm and a smile.
  • Building rapport with customers, ensuring they leave the store having experienced a great shopping trip.
  • Working across the store in our service, picking and replenishment areas where required.
  • Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

What We Offer
In addition to a competitive salary of £12.02 an hour (increasing to £13.15 for stores within the M25) and additional payments may apply depending on location and skills, you'll enjoy a range of benefits that support your physical and mental well-being, including free wellbeing services and life cover of five times your pay.

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