Content Development Manager

2 weeks ago


Stockport, Stockport, United Kingdom Vitality Corporate Services Full time
Job Description

We are seeking an experienced Content Development Manager to join our team at Vitality Corporate Services. In this role, you will be responsible for managing the performance of your team, ensuring they meet their daily targets and KPIs with consistent quality. You will also coach, motivate, and inspire your team members daily, helping them achieve their personal development and career goals.

Key Responsibilities
  • Facilitate change and promote ongoing improvement within the department
  • Coach team members to reach their full potential and support with their development areas
  • Lead the team to meet and exceed agreed KPIs
  • Ensure we hit every goal with excellence
  • Support with the recruitment of new team members
  • Keep track of timekeeping and manage sickness efficiently

The ideal candidate will have excellent communication skills, experience in leading a team within a contact centre environment, and the ability to adapt and drive the team through change management in a positive way. They should also have experience working toward and exceeding monthly sales targets.

In return for your hard work, you can expect a competitive salary of around £45,000 - £55,000 per annum, depending on experience, plus a range of benefits including bonus schemes, a pension, and award-winning health insurance.



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