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ICT Support Specialist

2 months ago

Maidstone, Kent, United Kingdom QA Full time

Job Opportunity:

We are seeking a highly motivated and detail-oriented individual to join our team as an ICT Apprentice.

About the Role:

As an ICT Apprentice, you will be responsible for assisting in the repair and retail department, learning how to diagnose and repair IT products, including PCs, laptops, Apple Macs, servers, printers, and networking equipment.

You will also be trained in ecommerce sales platforms and gain an in-depth knowledge of how to retail refurbished products.

Main Responsibilities:

  • Diagnostic of product issues
  • Repair IT products
  • Installing software
  • Troubleshoot user and software issues
  • Sales support
  • Customer service
  • E-Commerce Solution

Requirements:

We are looking for an individual with strong communication skills, a strong interest in technology, and a passion for learning new products and features.

Desirable skills include Microsoft Office basics, ability to deliver great customer experiences, and strong problem-solving skills.

What We Offer:

As a member of our team, you will have the opportunity to work with a variety of IT products, gain hands-on experience, and develop your skills in a dynamic and supportive environment.

Apply Now:

If you are a motivated and enthusiastic individual looking to start your career in IT, please submit your application.