Global Customer Experience Associate

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Cozymeal, Inc. Full time

Career Opportunity

We are seeking a highly motivated and experienced Customer Support Associate to join our team at Cozymeal, Inc.

This is a fantastic opportunity to work with a leading global marketplace and contribute to delivering exceptional customer experiences.

Job Summary

The successful candidate will be responsible for providing high-quality support to our customers, resolving their issues, and improving overall customer satisfaction.

Main Responsibilities

  • Provide timely and effective solutions to customer inquiries.
  • Work closely with our team to resolve customer issues and improve customer satisfaction.
  • Assist with data entry, reporting, and other administrative tasks as needed.

Requirements

  • Minimum 4 years of experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Proficiency in Google Suite and Microsoft Office.
  • Experience working with CRM software.

What We Offer

  • $55,000 per year salary.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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