Retail Sales and Customer Experience Associate

1 day ago


Edinburgh, Edinburgh, United Kingdom Nike (New) Full time
Role Overview
Nike (New) is seeking a highly motivated and customer-focused individual to join its retail team as a Retail Sales and Customer Experience Associate. This part-time position offers the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and contributing to the success of the Nike brand.

About the Role
This role involves working in a busy retail store, assisting customers with their queries, and providing expert advice on Nike products. As a key member of the sales team, you will be responsible for driving sales, achieving targets, and delivering exceptional customer experiences. You will also be required to maintain a high level of product knowledge, stay up-to-date with new releases, and participate in visual merchandising activities to create an engaging shopping environment.

Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries, and resolving any issues promptly
- Achieve sales targets through effective upselling and cross-selling techniques
- Maintain a high level of product knowledge, staying up-to-date with new releases and trends
- Participate in visual merchandising activities to create an engaging shopping environment
- Work collaboratively with colleagues to achieve team goals and objectives

What We Offer
- Competitive salary: $15.50/hour
- Opportunities for career advancement and professional development
- Collaborative and dynamic work environment
- Discounts on Nike products and services
- Access to exclusive employee benefits and perks
- The chance to work with a global leader in the sportswear industry

Requirements
- Previous retail or customer-facing experience
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic computer skills and familiarity with point-of-sale systems
- Availability to work flexible hours, including evenings and weekends

Salary Range: $31,040 - $41,600 per year (based on 20-38 hours per week)

Contact Information: For more information about this role and how to apply, please visit our website.

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