Retail Sales Associate

3 days ago


Edinburgh, Edinburgh, United Kingdom Marks and Spencer Full time

About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marks and Spencer. As a key member of our sales floor team, you will be responsible for delivering an exceptional shopping experience for our customers.

Key Responsibilities

  • Serve and engage with customers to meet their needs and exceed their expectations.
  • Work collaboratively with colleagues to maintain a high level of presentation standards, availability, and store cleanliness.
  • Utilize digital tools and communication channels to effectively manage tasks and processes.
  • Analyze customer feedback to identify areas for improvement and implement changes to enhance the customer experience.
  • Promote and sell M&S products and services through strong product knowledge and effective communication skills.

Requirements

  • Previous retail experience preferably in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Able to work flexibly and adapt to changing priorities and deadlines.
  • Familiarity with digital tools and applications.

What We Offer

  • A competitive salary of £25,000 - £30,000 per annum.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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