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Funeral Industry Sales Specialist

1 month ago

Hereford, Herefordshire, United Kingdom Flat Fee Recruiter Full time
Role Overview

We are seeking a skilled Telesales Specialist to join our team in Hereford. As a Telesales Specialist, you will be responsible for promoting our range of funeral products and accessories to potential and existing clients in the funeral industry.

Key Responsibilities:
  • Conduct outbound calls to new and existing clients to promote our products and services
  • Promote and sell our range of funeral products and accessories
  • Build strong customer relationships through professional and empathetic communication
  • Identify customer needs and recommend suitable products
  • Handle inquiries, provide detailed product information, and manage objections
  • Maintain accurate records of sales activities in our CRM system
  • Achieve or exceed monthly sales targets
  • Collaborate with sales and marketing teams to ensure alignment with business goals
Benefits:
  • Competitive salary with commission opportunities
  • A friendly, supportive, and professional work environment
  • Opportunity to make a meaningful impact in the funeral industry
  • Pension contribution after a qualifying period
  • Career development opportunities
  • Professional training and support for qualifications
  • Staff incentive schemes
Requirements:

We are looking for a great communicator who thrives in a sales environment. You will need to be sensitive to the needs of our clients and possess excellent organisational skills.

  • Experience in telemarketing, sales, or customer service (B2B preferred)
  • Exceptional communication and interpersonal skills with an empathetic approach
  • Strong organisational abilities and attention to detail
  • Ability to work independently and as part of a team
  • Familiarity with CRM systems is an advantage