Senior Complex Care Coordinator
4 weeks ago
We are seeking an experienced Complex Care Supervisor to join our team at Continuity of Care Services. As a key member of our community-focused care organisation, you will play a crucial role in supporting our clients with complex health needs.
About the Role:
- Collaborate with our Care Manager to set up care packages and introduce new staff to our clients
- Maintain familiarity with the complex needs of each of our clients to ensure continuity and consistency as per their care plan
- Supervise, shadow, manage competency assessments, conduct observations, and mentor our care assistants
- Work with the care coordinator to maintain shift cover within the care package team
- Perform clinical duties of personal care, medication administration, meal preparation, and light household duties
- Participate in the on-call rota, shared with the wider team
Requirements:
- Experience of supporting those with disabilities and complex health needs including tracheostomies, ventilators, gastrostomy tubes, and bowel management care
- Attend mandatory fully funded training and achieve a QCF level 3 Health and Social Care qualification within the first year of employment
- Strong communication, excellent organisation, and problem-solving skills
What We Offer:
- Fully funded QCF level 3 Health and Social Care qualification
- Ongoing CPD-training and clinical supervision to support revalidation requirements
- Paid mileage where applicable
- Use of company mobile and app to manage schedule
- Consistent on-call support & coaching from your line manager
- Earn £500 with our Refer a Friend scheme (terms and conditions apply)
- Shop St: Extensive retail discount scheme for employees and their family
- Confidential support from our in-house mental health wellbeing team
- SmartClinic: 24/7 live chat, phone, or video with trained counsellors, anxiety management, online CBT, and physical health therapy services such as physiotherapy
At Continuity of Care Services, we believe that no matter your age or disability, you should be able to live as independently as possible. As our Complex Care Supervisor, we want you to uphold the exceptional care that our clients experience from our well-trained and compassionate team.
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