Home Improvement Project Advisor

1 week ago


Cheltenham, Gloucestershire, United Kingdom B&Q Full time

About the Role

We are seeking a skilled and friendly Customer Relations Administrator to join our team at B&Q Longwell Green. As an Aftersales Customer Relations Administrator, you will be the main point of contact for customers in their home improvement projects.

Key Responsibilities:

  1. Become an expert advisor and guide for customers in their home improvement projects.
  2. Provide excellent customer service and support.
  3. Receive training in paint-mixing and timber cutting.

Required Skills & Experience:

  1. Friendly, outgoing, and eager to help customers.
  2. Flexibility to work on a rota including weekends, evenings, and bank holidays.

Benefits include an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more. The estimated salary for this role is £12.21 per hour (Plus an £0.54 per hour location allowance).



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