Technical Documentation Specialist
12 hours ago
We are seeking a skilled Smart Comms Developer to join our team in a hybrid role, working from both London and Ashford offices. This is an exciting opportunity to work on the production, development, and maintenance of high-quality documentation and multi-channel customer communications using the Thunderhead/Smartcomms platform.
As a Smart Comms Developer, you will be responsible for building and modifying documents/configuration in line with business needs and requirements, ensuring high-quality deliveries and complete testing. You will also work collaboratively with other technology professionals and SMEs to deliver technology programs, projects, and workstreams.
The ideal candidate will have 2+ years of experience using Thunderhead/Smartcomms, knowledge of coding languages and frameworks relevant to the area, and an eye for detail and identifying problems. We offer a competitive salary up to £40,000 (dependent on experience) and a range of benefits, including 25 days holiday + bank holidays, option to purchase additional leave, pension scheme matched up to 10%, and access to Saga Academy, our bespoke learning platform.
Key Responsibilities- Building and modifying Thunderhead/Smartcomms documents/configuration
- Ensuring high-quality deliveries and complete testing
- Collaborating with technology professionals and SMEs to deliver technology programs and projects
- Competitive salary up to £40,000 (dependent on experience)
- 25 days holiday + bank holidays
- Option to purchase additional leave
- Pension scheme matched up to 10%
- Access to Saga Academy, our bespoke learning platform
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