Technical Documentation Specialist

12 hours ago


Ashford, Kent, United Kingdom Saga Group Full time
About the Opportunity

We are seeking a skilled Smart Comms Developer to join our team in a hybrid role, working from both London and Ashford offices. This is an exciting opportunity to work on the production, development, and maintenance of high-quality documentation and multi-channel customer communications using the Thunderhead/Smartcomms platform.

As a Smart Comms Developer, you will be responsible for building and modifying documents/configuration in line with business needs and requirements, ensuring high-quality deliveries and complete testing. You will also work collaboratively with other technology professionals and SMEs to deliver technology programs, projects, and workstreams.

The ideal candidate will have 2+ years of experience using Thunderhead/Smartcomms, knowledge of coding languages and frameworks relevant to the area, and an eye for detail and identifying problems. We offer a competitive salary up to £40,000 (dependent on experience) and a range of benefits, including 25 days holiday + bank holidays, option to purchase additional leave, pension scheme matched up to 10%, and access to Saga Academy, our bespoke learning platform.

Key Responsibilities
  • Building and modifying Thunderhead/Smartcomms documents/configuration
  • Ensuring high-quality deliveries and complete testing
  • Collaborating with technology professionals and SMEs to deliver technology programs and projects
Benefits
  • Competitive salary up to £40,000 (dependent on experience)
  • 25 days holiday + bank holidays
  • Option to purchase additional leave
  • Pension scheme matched up to 10%
  • Access to Saga Academy, our bespoke learning platform


  • Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full time

    Estimation Specialist RequiredWe are seeking an experienced Estimation Specialist to join our team at Rise Technical Recruitment Limited.The successful candidate will have a strong background in metalworks and expertise in securing project bids and negotiations.About the JobThis is an exciting opportunity for an experienced Estimator to become a key...


  • Ashford, Kent, United Kingdom Skilled Careers Full time

    Experience the thrill of working with a talented team as a skilled Technical Design Specialist. This role at Skilled Careers offers an exciting opportunity to develop your technical skills and contribute to the success of our dynamic design and build contractor.We're looking for an ambitious Architectural Technologist / Technician who is passionate about...


  • Ashford, Kent, United Kingdom ardo Full time

    We are seeking a Senior Technical Specialist to join our team at Ardo UK. This role is responsible for maintaining and developing relationships between the company, its customers, and suppliers, while furthering the reputation of the organization through premier technical service.The successful candidate will participate in NPD projects, manage technical...


  • Ashford, Kent, United Kingdom MorePeople Full time

    About the RoleThis exciting opportunity as a Technical Compliance Specialist at MorePeople offers the chance to work with a leading company in the food manufacturing industry. As a key member of our quality assurance team, you will play a vital role in ensuring that our products meet the highest standards of quality and safety.The ideal candidate will have a...


  • Ashford, Kent, United Kingdom CV-Library Full time

    About the Role:We are looking for a skilled Senior Technical Quality Specialist to lead our technical team in ensuring the highest quality standards are met. The ideal candidate will have a strong understanding of food legislation and microbiological requirements.Duties and Responsibilities:• Oversee technical operations, including supervising a Technical...


  • Ashford, Kent, United Kingdom Deekay Technical Recruitment Full time

    Job Title: Housing Management SpecialistWe are seeking a skilled and experienced Housing Management Specialist to join our team at Deekay Technical Recruitment. As a Housing Management Specialist, you will be responsible for managing a specific patch and addressing issues related to anti-social behaviour and income management.The ideal candidate will have...


  • Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleAs a Cold Climate Specialist, you will be responsible for providing technical expertise to clients in various locations. This is an excellent opportunity to work with an established company and develop your skills further.The estimated salary for this position is £51,500 per annum, which includes benefits such as van use and local patch...


  • Ashford, Kent, United Kingdom Rise Technical Recruitment Full time

    Job Title: Metalwork Estimation SpecialistWe are seeking an experienced Estimator to join our team as a technical expert in the metalwork industry. Our ideal candidate will possess strong analytical skills, excellent communication abilities, and the capacity to build lasting relationships with clients.The successful candidate will be responsible for...


  • Ashford, Kent, United Kingdom Brakes Full time

    Brakes, a leading foodservice business, is seeking an experienced Technical Support Specialist to join its team. The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards.This role offers a competitive salary, pension scheme, and generous holiday allowance. Additionally, you'll enjoy huge...


  • Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full time £55,000 - £60,000

    Job SummaryRise Technical Recruitment Limited is seeking an experienced Project Bid Specialist to join their team. In this role, you will be responsible for estimating metalwork by analysing project drawings/specifications and establishing long term relationships with new and existing clients.Key Responsibilities:Secure project bids through effective...


  • Ashford, Kent, United Kingdom Brakes Full time

    Job DescriptionA competitive salary of approximately £50,000 - £65,000 per annum is on offer for this exciting role.About the RoleThis EUC 3rd Line Engineer position at Brakes will see you providing expert technical support to end-users throughout Sysco GB. As a key member of the Technology team, your primary responsibility will be to deliver exceptional...


  • Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewRise Technical Recruitment Limited seeks a skilled Refrigeration Specialist to join our team. The ideal candidate will have experience in commercial cooling systems and possess a valid F-Gas qualification.We are looking for someone who is passionate about delivering high-quality work in a fast-paced environment. As a key member of our team, you...


  • Ashford, Kent, United Kingdom Brakes Full time

    About Brakes, a Sysco company:We are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full-time, permanent basis.Job OverviewThis role involves providing both onsite and remote 3rd line technical support of end-user technology throughout Sysco GB, deploying new technologies and application upgrades throughout the estate.The...


  • Ashford, Kent, United Kingdom QinetiQ Limited Full time

    Job SummaryWe are seeking an experienced Technical Configuration Director to join our Engineering Team. The successful candidate will be responsible for leading the Technical Configuration team and developing and implementing effective processes and procedures to ensure accurate and reliable technical configuration solutions are available throughout the...

  • IT Support Specialist

    3 weeks ago


    Ashford, Kent, United Kingdom Brake Bros Limited Full time

    Welcome to an exciting opportunity with Brake Bros Limited as we seek an IT Support Specialist to join our team. This role will be based in Ashford and involves providing technical support for end-users throughout Sysco GB. As an EUC 3rd Line Engineer, you will be responsible for deploying new technologies and application upgrades across the estate while...


  • Ashford, Kent, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Ashford. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...


  • Ashford, Kent, United Kingdom Brake Bros Limited Full time

    We are seeking a Senior Technical Engineer to join our team at Brake Bros Limited in Ashford. As an EUC 3rd Line Engineer, you will play a crucial role in providing technical support for end-users throughout Sysco GB. Your expertise in EUC technologies, including MDM, Windows 11, and Apple devices, will enable you to deploy new technologies and application...


  • Ashford, Kent, United Kingdom CV Library Full time

    About the Job:This exciting opportunity has arisen for a talented Design Engineer to join our client's team in Ashford. The successful candidate will be responsible for designing and developing machinery, working closely with the technical director and existing technical team. The ideal candidate will have extensive experience in automated industrial design...


  • Ashford, Kent, United Kingdom Tony Gee and Partners Full time

    Job DescriptionTony Gee and Partners is a leading engineering firm based in Ashford, Kent. We are currently recruiting for a skilled CAD Technician to join our multi-disciplinary team.Key ResponsibilitiesProduce high-quality engineering models and drawings using technical draughting skills.Supervise and train junior technicians to ensure accurate and...


  • Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full time

    Role OverviewWe are seeking a skilled Refrigeration Specialist to fill a varied position in our team.This is an excellent opportunity to work Monday to Friday, with door-to-door pay and the chance to prioritize a good work-life balance.The Job:Traveling to clients within a local areaPerforming preventative maintenance on catering equipmentCarrying out...