Healthcare Liaison

2 weeks ago


South Shields, South Tyneside, United Kingdom Balazs Full time
Key Responsibilities: As a Healthcare Liaison, you will serve as the primary point of contact for patients with diabetes, providing expert guidance and support throughout their treatment journey. Your responsibilities will include reading and following flow diagrams and technical user's manuals, performing work using a CRM tool, navigating an automated system, and communicating product information to patients/health care support via phone and email.

You will be responsible for reacting to changing situations in a timely, calm, and confident manner, assisting, mentoring, and training others in customer support, and providing direct customer/patient service experience in a time-critical environment. Additionally, you will utilize IT proficiency in Microsoft/Windows environment (Axapta or similar) and contribute to a diverse and inclusive workplace that values innovation, energy, and environment transition, changes in healthcare, and digitization.

With an estimated salary range of $50,000 - $70,000 per year, we offer a competitive compensation package that reflects your value to our organization.

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