Home-Based Customer Service Representative

6 days ago


London, Greater London, United Kingdom ZipRecruiter Full time
About the Role
As a Home-Based Customer Service Representative with EE, you will be responsible for delivering outstanding customer experiences across our broadband services. Working from home, you will be the primary point of contact for customers seeking assistance.

Key Responsibilities:
Resolve customer inquiries and issues related to broadband services, utilizing problem-solving skills to identify and resolve complex technical issues.
Communicate effectively with customers, providing clear and concise information about technical solutions and processes.
Collaborate with internal teams to ensure seamless customer experience and resolution of complex issues.

Benefits:
Competitive starting salary of £23,504, rising to £24,064 after 8 months.
Flexible working arrangements, allowing you to balance work and personal life.
Opportunities for career growth and development, with a focus on employee well-being and satisfaction.

At EE, we pride ourselves on delivering exceptional customer experiences and investing in our employees' growth and success.

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