Customer Service Lead
5 days ago
Estimated Salary: £28,000 - £34,000 per annum
About the RoleWe are seeking an experienced Customer Service Lead to join our team at Thrifty Car & Van Rental. In this role, you will be responsible for leading our customer service team and driving performance improvements to meet all branch KPI objectives.
You will work closely with our senior management team to develop and implement strategies to achieve organizational goals. Key responsibilities include:
- Safeguarding the branch and its assets
- Ensuring effective communication with your Senior Location Manager and colleagues
- Proactively managing your time to ensure branch performance meets targets
Requirements
To be successful in this role, you will need:
- Previous experience in customer service or operations
- Excellent communication and leadership skills
- Ability to work under pressure and meet deadlines
What We Offer
We offer a competitive salary, benefits package, and opportunities for professional development. If you are a motivated and results-driven individual looking for a challenging role, please apply now.
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