Card Factory Team Leader

6 days ago


Shrewsbury, Shropshire, United Kingdom Card Factory Full time
About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our Card Factory family. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and driving commercial growth.

As a Team Leader, you will be responsible for supporting your Store Manager in achieving their goals and developing a team culture that puts the customer at the heart of everything we do. You will lead by example, demonstrating excellent leadership skills and a passion for driving excellence in service.

Key Responsibilities
  1. Develop and maintain a customer-centric approach to service delivery.
  2. Lead and motivate store teams to achieve exceptional standards and results.
  3. Collaborate with the Store Manager to drive commercial growth and improve store performance.
  4. Ensure a positive and forward-thinking approach to store operations.
  5. Review and analyze store performance data to inform business decisions.
  6. Exhibit a commercially minded perspective and contribute to the development of business strategies.

We are passionate about celebrating our customers' life moments, and we are looking for someone who shares this passion. If you are a motivated and customer-focused individual with excellent leadership skills, we would love to hear from you.


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