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Service Advisor

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West Byfleet, Surrey, United Kingdom Pybus Recruitment Full time
{"title": "Service Advisor", "subtitle": "Drive Customer Satisfaction and Deliver Exceptional Service", "content": "

We are seeking an experienced Service Advisor to join our team at Pybus Recruitment. As a Service Advisor, you will be responsible for delivering exceptional customer service and driving customer satisfaction.

Key Responsibilities:

  • Manage the relationship between customer and dealership.
  • Manage the service process effectively.
  • Go beyond process in delivering exceptional customer service.
  • Deliver effective value-added sales solutions to customers to ethically promote the wide range of our client\u2019s products and services.

Essential Skills & Experience:

  • Administrative experience.
  • Able to handle sensitive and confidential information.
  • Excellent communication and customer service skills with experience handling complaints.
  • Evidence of customer-facing administrative experience.
  • Experience in a selling/customer service environment.
  • Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  • Evidence of \u2018Right to Work in the UK\u2019

In addition to receiving a competitive salary, for the right candidate, this position will offer:

  • Industry-leading package.
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
  • Bonus payments are based on your performance.
  • Pension Scheme & Life Assurance.
  • Ford Privilege vehicle purchase scheme.
  • Discount on Service, Bodyshop, and Parts.
  • 1 day each year to volunteer for a charity of your choice.
  • Cycle to work purchase scheme.
  • Access to the Perks at Work discount website.
", "company": "Pybus Recruitment"}