IT Service Desk Assistant Manager Position

1 week ago


Dover, Kent, United Kingdom Migrant Help Full time

About Migrant Help

Migrant Help is a leading charity that provides essential services to migrants and asylum seekers.

We are currently seeking an experienced IT professional to join our dedicated IT & Data department as an Assistant IT Service Desk Manager.

Key Responsibilities:

  • Provide first-line IT support to staff and manage escalated issues.
  • Collaborate with the IT team to ensure smooth IT operations and resolve technical issues.
  • Maintain accurate records of IT incidents and resolutions.

Requirements:

  • Proven experience in IT service delivery and management.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary of £37,000 - £40,500 depending on experience.
  • A full-time, permanent contract with a flexible work arrangement.
  • Ongoing training and development opportunities.

How to Apply:

Please submit your application, including your CV and a cover letter, to us.



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