IT Service Desk Assistant Manager Position
1 week ago
About Migrant Help
Migrant Help is a leading charity that provides essential services to migrants and asylum seekers.
We are currently seeking an experienced IT professional to join our dedicated IT & Data department as an Assistant IT Service Desk Manager.
Key Responsibilities:
- Provide first-line IT support to staff and manage escalated issues.
- Collaborate with the IT team to ensure smooth IT operations and resolve technical issues.
- Maintain accurate records of IT incidents and resolutions.
Requirements:
- Proven experience in IT service delivery and management.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A competitive salary of £37,000 - £40,500 depending on experience.
- A full-time, permanent contract with a flexible work arrangement.
- Ongoing training and development opportunities.
How to Apply:
Please submit your application, including your CV and a cover letter, to us.
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