IT Service Desk Manager

3 weeks ago


Dover, Kent, United Kingdom Migrant Help Full time

Job Description:

Migrant Help is a leading charity that provides vital support to migrants and refugees. We are currently seeking an experienced Assistant IT Service Desk Manager to join our IT & Data department on a full-time, permanent contract.

Key Responsibilities:

  • Providing excellent technical support to staff members
  • Managing and resolving IT service desk tickets efficiently
  • Collaborating with the IT team to ensure seamless service delivery
  • Developing and implementing IT service management processes

Requirements:

  • Proven experience in IT Service Management
  • Excellent technical skills and knowledge
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

About Us:

Migrant Help is a leading charity that has been providing vital support to migrants and refugees since 1963. We are committed to delivering exceptional services that meet the needs of our clients.



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