HR Case Manager

1 month ago


Bath, Bath and North East Somerset, United Kingdom Horizon Recruitment Solutions Full time
HR Case Manager Job Description

Horizon Recruitment Solutions is seeking a highly skilled HR Case Manager to support our client's business in the South West Region. As a Field-Based HR Professional, you will be responsible for managing a portfolio of cases, providing advice and guidance to managers on complex matters.

Key Responsibilities:
  1. Manage a portfolio of cases, providing advice and guidance to managers on complex matters.
  2. Deal with serious conduct matters, employee relation issues, employee concerns, and capability.
  3. Conduct thorough investigations and suspensions where required.
  4. Provide face-to-face support to Managers or act as HR lead on complex people matters, including hearings and appeals.
  5. Ensure good employment practice through the provision of clear advice and guidance in line with the company HR policies, procedures, and guidelines.
  6. Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
  7. Work autonomously whilst using your own initiative, on delegated work areas.
  8. Review and prepare letters/documents in readiness for and after formal hearings and provide feedback to Managers where required.
  9. Ensure all case management details are recorded accurately on the system and that cases are managed proactively.
Requirements:
  1. Proven track record of dealing with complex HR cases.
  2. Good knowledge of current employment law and legislation.
  3. CIPD qualification.
  4. Ability to work remotely, autonomously and use own initiative.
  5. Confident manner in dealing with a diverse range of people, using good interpersonal and credible influencing skills.
What We Offer:
  1. Competitive salary up to £42k.
  2. Excellent benefits, including 25 days holiday + bank holidays, company discounts, company car.
Company Information:
  1. Horizon Recruitment Solutions is an equal opportunities employer.

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