HR Case Manager
1 month ago
Horizon Recruitment Solutions is seeking a highly skilled HR Case Manager to support our client's business in the South West Region. As a Field-Based HR Professional, you will be responsible for managing a portfolio of cases, providing advice and guidance to managers on complex matters.
Key Responsibilities:
- Manage a portfolio of cases, providing advice and guidance to managers on complex matters.
- Deal with serious conduct matters, employee relation issues, employee concerns, and capability.
- Conduct thorough investigations and suspensions where required.
- Provide face-to-face support to Managers or act as HR lead on complex people matters, including hearings and appeals.
- Ensure good employment practice through the provision of clear advice and guidance in line with the company HR policies, procedures, and guidelines.
- Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
- Work autonomously whilst using your own initiative, on delegated work areas.
- Review and prepare letters/documents in readiness for and after formal hearings and provide feedback to Managers where required.
- Ensure all case management details are recorded accurately on the system and that cases are managed proactively.
- Proven track record of dealing with complex HR cases.
- Good knowledge of current employment law and legislation.
- CIPD qualification.
- Ability to work remotely, autonomously and use own initiative.
- Confident manner in dealing with a diverse range of people, using good interpersonal and credible influencing skills.
- Competitive salary up to £42k.
- Excellent benefits, including 25 days holiday + bank holidays, company discounts, company car.
- Horizon Recruitment Solutions is an equal opportunities employer.
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