Marketing and Communications Director

1 day ago


Cardiff, Cardiff, United Kingdom Cardiff Bus Full time
Job Description

**About Us**

Cardiff Bus is a leading transportation company providing bus services in Cardiff and the surrounding areas. With a team of over 560 employees and a fleet of 180 vehicles, we are committed to delivering a reliable, affordable, and frequent bus service, with a friendly, high-quality customer experience, bringing communities together.

**Job Summary**

We are seeking an experienced and innovative Marketing and Communications Manager to join our commercial team. The successful candidate will report directly to the Commercial and Operations Director and be responsible for leading and managing the marketing function.

**Key Responsibilities**

  • Develop and implement the annual marketing plan and PR strategy to facilitate the company's objectives.
  • Proactively promote the voice of the customer throughout the organization.
  • Manage the PR Support Contract and serve as the key contact for the designated partner agency, providing positive responses to external media inquiries.
  • Assist in the design and production of marketing and publicity materials, including the website, app, and roadside marketing.
  • Identify opportunities to incorporate the Welsh language in promotional materials.
  • Translate English to Welsh as required.
  • Liaise with external suppliers regarding marketing materials and publications.
  • Perform additional responsibilities, duties, and ad-hoc project work as needed.

**Requirements**

  • You will be a proactive individual who can work independently and take initiative.
  • Excellent organizational skills.
  • Strong presentation skills.
  • A hands-on approach.
  • Friendly with good interpersonal and communication skills.
  • Fluency in the Welsh language is desirable but not essential.

**What We Offer**

  • Competitive salary.
  • Paid breaks.
  • Sick pay.
  • Paid training.
  • CPC qualification.
  • Free travel across the Cardiff Bus Network for you and your family.
  • Free on-site parking.
  • Pension scheme.
  • Discounts with local retailers and gyms.
  • Cycle to work scheme.
  • Employee assistance program.
  • And much more.


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