Medical Secretary

2 months ago

Brighton, Brighton and Hove, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

About the Role

We are seeking an experienced and skilled Medical Secretary to join our team at University Hospitals Sussex NHS Foundation Trust (279). As a Medical Secretary, you will play a vital role in providing administrative support to our clinicians and clinical teams, ensuring the smooth and efficient performance of their duties.

Key Responsibilities

  • Provide a comprehensive and efficient secretarial and administrative service to clinicians and clinical teams, prioritizing workloads and managing own workload independently.
  • Deal with telephone calls from parents/carers/guardians, medical staff, allied healthcare professionals, and departments within the trust, using tact, diplomacy, and discretion to exchange verbal and written information.
  • Maintain office filing systems and storage of information, uploading documents to the trust's database as required.
  • Use the trust's Patient Administration System (Careflow) for the retrieval and tracking of patient information and medical records.
  • Provide a complete secretarial service, transcribing author dictation using a digital dictation voice recognition system, and undertaking filing, sending, and receiving emails and composition of letters as required.
  • Be efficient in the use of email, word, and excel, and use the trust and departmental database for which training will be given.
  • Comply explicitly with the trust's policies and procedures.
  • Assist other team members in times of absence.

Person Specification

Essential

  • Good communicator and adaptable skills.
  • Experience of working in a pressurized environment and meeting deadlines.
  • Good experience of secretarial duties.
  • English and Maths.
  • Audio typing and IT literate - word, excel, email.
  • Medical terminology.

Desirable

  • Minimum of 1 year's experience of secretarial duties.
  • NHS experience.

Equality, Diversity & Inclusion

Essential

  • Evidence of having championed diversity in previous roles (as appropriate to role).
  • Evidence of having undertaken own development to improve understanding of equalities issues.

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