Medical Secretary Assistant

3 weeks ago


Brighton, Brighton and Hove, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

About the Role

We are seeking an experienced Medical Secretary to join our team within the Ophthalmology department at University Hospitals Sussex NHS Foundation Trust.

Main Responsibilities

  • To provide a comprehensive secretarial and administrative service to Ophthalmology Consultants and members of the clinical teams, ensuring all work is prioritized according to the demands of the service.
  • Manage own workload and act on an independent basis as required by an experienced Medical Secretary.
  • Deal with telephone calls from parents/carers/guardians, medical staff, allied healthcare professionals, and departments within the Sussex Eye Hospital, UH Sussex NHS Trust, and other third-party healthcare providers.
  • Maintain office filing systems and storage of information to meet the needs of the service, including uploading documents to Panda.
  • Use UH Sussex Trust Patient Administration System (Careflow) for the retrieval/tracking of patient information/medical records.
  • Provide a complete secretarial service, transcribing author dictation, utilizing a digital dictation voice recognition system, and undertaking filing, sending, and receiving emails, and composition of letters as required.
  • Be efficient in the use of email, word, and excel, and use the Trust and departmental database for which training will be given.
  • Comply explicitly with the Trust policies and procedures.
  • Assist other team members in times of absence.

About Us

At University Hospitals Sussex NHS Foundation Trust, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and we can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop. We hope that in choosing University Hospitals Sussex NHS Foundation Trust, you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.


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