Customer Service Advisor

1 week ago

St Ives, Cornwall, United Kingdom Toyota Full time
Unlock Your Potential with Toyota

We are seeking ambitious individuals to join our team as an Apprentice Customer Service Advisor at Steven Eagell Toyota St Ives. As a key member of our team, you will have the opportunity to develop your skills and knowledge in customer service, sales, and retail.

Key Responsibilities:
  • Welcome and greet aftersales customers to our Centre and ensure their experience is second to none
  • Participate fully in all scheduled training activities, including sessions at the Toyota Academy in Burnaston, Derbyshire
  • Keep all your learning logs up to date and ensure that you are prepared for your learning reviews with your manager, mentor, and Learning & Development Advisor
  • Get involved with all activities that raise the profile of your Centre, such as those in the community promoting the Toyota brand and attracting new customers
Person Specification:
  • Professional, with a smart personal appearance and high standards of verbal and written communication
  • Literate and numerate, with a desire to learn, and a genuine interest in offering excellent customer service
  • Practical, logical, able to listen, follow instructions, be willing to study, and work as part of a busy, fast-moving team
What We Offer:
  • Contributory Pension/life assurance scheme
  • Training and on-going development
  • Opportunity for career progression
  • Plus other excellent benefits/incentives as expected of a large organisation

We are passionate about ensuring our customers are always put first every day, everywhere. If you are a motivated and enthusiastic individual who is looking to start your career in the automotive industry, we would love to hear from you.

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