Customer Service Advisor

3 days ago

St Ives, Cornwall, United Kingdom Toyota Full time
Unlock Your Potential with Toyota

Are you a motivated and enthusiastic individual looking to start your career in the automotive industry? Do you have excellent communication skills and a passion for delivering exceptional customer service?

We are seeking a talented Apprentice Customer Service Advisor to join our team at Steven Eagell Toyota St Ives. As a key member of our team, you will be responsible for providing an outstanding customer experience, working closely with our customers to understand their needs and preferences.

Key Responsibilities:
  • Welcome and greet aftersales customers to our Centre, ensuring their experience is second to none
  • Participate fully in all scheduled training activities, including sessions at the Toyota Academy in Burnaston, Derbyshire
  • Keep all learning logs up to date and ensure you are prepared for your learning reviews with your manager, mentor, and Learning & Development Advisor
  • Get involved with all activities that raise the profile of your Centre, such as those in the community promoting the Toyota brand and attracting new customers
Person Specification:

This role requires you to be professional, have a smart personal appearance, and have high standards of verbal and written communication. You must be literate and numerate, with a desire to learn, and a genuine interest in offering excellent customer service.

Practical, logical, able to listen, follow instructions, be willing to study, and able to work as part of a busy, fast-moving team.

What We Offer:
  • Contributory Pension/life assurance scheme
  • Training and on-going development
  • Opportunity for career progression
  • Plus other excellent benefits/incentives as expected of a large organisation

We are committed to providing a supportive and inclusive work environment, where you can grow and develop your skills and knowledge. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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