Assistant Store Manager
1 day ago
Job Summary
We are seeking an experienced Assistant Store Manager to join our team at Age UK. As a key member of our retail operations, you will play a vital role in supporting our Store Managers in all aspects of the business.
Key Responsibilities
- Support the Store Manager in leading a team of Sales Assistants and volunteers to deliver exceptional customer service and achieve sales targets.
- Assist in the management of stock, including receiving, storing, and rotating merchandise to ensure maximum visibility and sales.
- Contribute to the development and implementation of visual merchandising displays and store layouts to drive sales and customer engagement.
- Collaborate with the Store Manager to create and execute sales plans, promotions, and events to drive revenue growth and customer loyalty.
- Provide excellent customer service, responding to customer inquiries, resolving issues, and ensuring a positive shopping experience.
- Assist with the recruitment, training, and development of Sales Assistants and volunteers to ensure a high-performing team.
- Contribute to the maintenance of a safe and secure store environment, adhering to Age UK's health and safety policies and procedures.
Requirements
- Proven experience in a retail management role, with a strong track record of delivering sales growth and customer satisfaction.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
- Ability to work collaboratively with the Store Manager and other team members to achieve business objectives.
- Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
- A competitive salary and benefits package, including a generous pension scheme.
- Ongoing training and development opportunities to support your career growth.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- The opportunity to make a real difference in the lives of older people and their families.
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