Cleaning Operations Manager
4 weeks ago
The Bamford Collection is a group of conscious lifestyle brands committed to nourishing and nurturing people and planet. We are seeking a Cleaning Supervisor to join our team at The Spa by Bamford.
About the Role
As a Cleaning Supervisor, you will be responsible for ensuring the impeccable cleanliness and presentation of all areas, maintaining the highest standards of hygiene and aesthetics. You will lead and support a team of cleaning professionals, ensuring efficient task execution, attention to detail, and adherence to strict health and safety protocols.
Responsibilities
- Ensure High Standards of Cleanliness and Hygiene: Oversee and maintain impeccable cleanliness in all areas of the spa, including treatment rooms, relaxation lounges, and wet areas, ensuring that they meet luxury standards.
- Team Management and Training: Supervise and manage a small team of cleaning staff, providing ongoing training and guidance to ensure consistency in performance and adherence to the spa's cleanliness protocols.
- Inspect and Monitor Cleaning Operations: Conduct regular inspections of the spa facilities to ensure that all cleaning tasks are completed to a high standard, and take corrective actions when necessary.
- Inventory and Supply Management: Maintain cleaning supplies inventory, ensuring that all necessary products and equipment are available, while managing stock levels and reordering as needed.
- Health and Safety Compliance: Ensure compliance with health and safety regulations, implementing best practices for hygiene, and reporting any hazards or maintenance issues that may arise within the spa.
Requirements
- Attention to Detail: Ability to consistently ensure that every area of the spa is meticulously clean and presentable, maintaining luxury-level standards of hygiene and aesthetics.
- Leadership and Team Management: Strong leadership skills to effectively manage, motivate, and guide a small team, fostering a positive and efficient work environment.
- Time Management and Organization: Excellent time management to prioritize and schedule cleaning tasks efficiently, ensuring that all areas are cleaned promptly and with minimal disruption to spa operations.
- Knowledge of Cleaning Techniques and Equipment: Expertise in various cleaning products, techniques, and equipment, including eco-friendly and specialty cleaning solutions suited for a luxury spa environment.
- Problem-Solving and Adaptability: Ability to quickly address cleaning or maintenance issues as they arise, using problem-solving skills to adapt to unexpected situations while ensuring minimal impact on guest experience.
Perks and Benefits
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
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