Retail Operations Manager

7 days ago

Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time
Job Title: Retail Operations Manager

About the Role:

We are seeking a highly skilled Retail Operations Manager to join our team at The Bamford Collection. As a key member of our retail operations team, you will be responsible for the day-to-day running of our Garden Shop, working closely with our Plants Team and Florists to deliver exceptional customer service and drive sales.

Key Responsibilities:

• Lead by example in your knowledge of all Garden Products
• Share knowledge of the Farm and what we do with customers
• Champion full shelves, fixed merchandising, and appropriate POS
• Develop team product knowledge

• Ensure every customer receives the best possible customer service across the store
• Champion swift, efficient, knowledgeable, and engaging service, ensuring store compliance with retail standards document
• Be solution-driven for both team members and customers
• Follow the company complaints procedure to ensure customer complaints are satisfactorily resolved

• Assist General Manager to maintain a safe and beautifully presented workplace, ensuring we are fully compliant with H&S regulations
• Participate in opening/closing procedures of the store
• Ensure the daily banking and cash reconciliation is undertaken
• Be responsible for all due diligence and score >90% in all audits

Requirements:

• Retail Management or Team Leader experience - Proven experience in leading teams and overseeing daily retail operations to achieve business goals and maintain smooth store functions
• Experience within a luxury retailer - Background in working for high-end or luxury retail brands, understanding the importance of exceptional customer service and maintaining brand standards
• Passion for Gardening, Nature, and Sustainability - Deep enthusiasm for the environment, with a focus on sustainable practices and a love for gardening and the natural world
• Great Salesperson - Strong ability to engage with customers, understand their needs, and drive sales through effective communication and product knowledge
• Excellent Leader and Team Manager - Skilled in motivating, guiding, and managing a team, ensuring everyone works toward common goals and personal growth
• Organised - Highly structured and efficient in planning, time management, and overseeing store operations to ensure maximum productivity

Perks & Benefits:

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice
• Private Medical: We offer subsidised private medical insurance through Bupa
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week

  • Retail Operations Manager

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    Assistant Retail Manager - FarmshopThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. We are seeking an experienced Retail Operations Manager to join our team at our Farmshop in Moreton-in-Marsh.About the RoleThis is a fantastic opportunity to work with one of the most well-known...

  • Retail Operations Manager

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About the RoleThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. We are seeking a highly skilled and motivated Retail Operations Manager to join our team at our stunning Cotswold site.This is a fantastic opportunity to work with a well-known and loved farm shop in the UK, with a...

  • Retail Operations Manager

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    Garden Shop Team Lead OpportunityThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. We are seeking a skilled Retail Operations Manager to join our team at the Daylesford Garden Shop.About the RoleThis is an exciting opportunity to take on the day-to-day running of our Garden Shop,...

  • Retail Operations Team Lead

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Operations Team Lead to join our team at Bamford Wellness Spa in Moreton-in-Marsh. As a key member of our retail operations team, you will play a pivotal role in delivering exceptional guest experiences and driving revenue growth through effective retail management.Key ResponsibilitiesLead...

  • Retail Operations Team Lead

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Operations Team Lead to join our team at Bamford Wellness Spa in Moreton-in-Marsh. As a key member of our retail operations team, you will play a pivotal role in delivering exceptional guest experiences and driving revenue growth through effective retail management.Key ResponsibilitiesLead...

  • Retail Operations Team Leader

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Bamford Collection Full time

    About the Role As a key member of our Retail Operations team, you will play a pivotal role in delivering exceptional guest experiences at our Wellness Spa in the Cotswolds. Your responsibilities will include overseeing daily operations, managing inventory, and ensuring a 5-star luxury experience for our guests.Key Responsibilities Lead by example, ensuring...

  • Assistant Retail Manager

    1 week ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    Assistant Retail Manager - FarmshopThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. We are seeking an experienced Assistant Retail Manager to join our team at our Farmshop in Moreton-in-Marsh.About the RoleThis is a fantastic opportunity to work in one of the most well-known and...

  • Assistant Retail Manager

    1 month ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About The Bamford CollectionWe are a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: Assistant Retail ManagerThis is a fantastic opportunity to join one of the most well-known and loved farm shops in the UK. Our Daylesford Farm Shop and stunning food offering is the cornerstone of our Cotswold...

  • Assistant Retail Manager

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About The Bamford CollectionWe are a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: Assistant Retail ManagerThis is a fantastic opportunity to join one of the most well-known and loved farm shops in the UK. Our Daylesford Farm Shop is a vibrant and fast-paced part of the business, with a focus...

  • Assistant Retail Manager

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About The Bamford CollectionWe are a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: Assistant Retail ManagerThis is a fantastic opportunity to join one of the most well-known and loved farm shops in the UK. Our Daylesford Farm Shop and stunning food offering is the cornerstone of our Cotswold...

  • Assistant Retail Manager

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About The Bamford CollectionWe are a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: Assistant Retail ManagerThis is a fantastic opportunity to join one of the most well-known and loved farm shops in the UK. Our Daylesford Farm Shop is the cornerstone of the Cotswold site and is a vibrant and...

  • Assistant Retail Manager

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About The Bamford CollectionWe are a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: Assistant Retail ManagerThis is a fantastic opportunity to join one of the most well-known and loved farm shops in the UK. Our Daylesford Farm Shop is the cornerstone of the Cotswold site and is a vibrant and...

  • Assistant Retail Manager

    6 days ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    The Bamford Collection - A Leader in Sustainable RetailThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. We are seeking an exceptional Assistant Retail Manager to join our team at our stunning Cotswold site.About the RoleThis is a fantastic opportunity to work with one of the...

  • Assistant Retail Manager

    1 week ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    Garden Shop ManagerThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. We are seeking a skilled Garden Shop Manager to join our team at our newest retail addition, the Daylesford Garden Shop.About the RoleThis is an exciting opportunity to take on the day-to-day running of our...

  • Assistant Retail Manager

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About the RoleThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. We are seeking a highly skilled and motivated Retail Operations Manager to join our team at our Cotswold site.This is a fantastic opportunity to work with a well-known and loved farm shop, driving product sales and...

  • Assistant Retail Manager

    3 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About The Bamford CollectionThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: Assistant Retail ManagerWe are seeking an experienced Assistant Retail Manager to join our team at our Farm Shop in Moreton-in-Marsh. As a key member of our retail operations team, you will be...

  • Assistant Retail Manager

    3 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About The Bamford CollectionThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: Assistant Retail ManagerWe are seeking an experienced Assistant Retail Manager to join our team at our Farm Shop in Moreton-in-Marsh. As a key member of our retail operations team, you will be...

  • Assistant Retail Manager

    3 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About the RoleThis is an exciting opportunity to take on the day-to-day running of our newest retail addition, the Daylesford Garden Shop. Working alongside our Plants Team and Florists, you will be immersed in all our wonderful Flowers, Plants and luxury gardening equipment, focusing on organic gardening, traditional gardening practices and driven through...

  • Assistant Retail Manager

    3 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About the RoleThis is an exciting opportunity to take on the day-to-day running of our newest retail addition, the Daylesford Garden Shop. Working alongside our Plants Team and Florists, you will be immersed in all our wonderful Flowers, Plants and luxury gardening equipment, focusing on organic gardening, traditional gardening practices and driven through...

  • Assistant Retail Manager

    1 month ago

    Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time

    About the RoleThis is an exciting opportunity to take on the day-to-day running of our newest retail addition, the Daylesford Garden Shop. Working alongside our Plants Team and Florists, you will be immersed in all our wonderful Flowers, Plants and luxury gardening equipment, focusing on organic gardening, traditional gardening practices and driven through...