Resident Empowerment Officer

3 weeks ago


Clapham, United Kingdom Metropolitan Housing Trust Full time
About the Position

We are looking for a Resident Empowerment Officer to join our team at Metropolitan Housing Trust. This role involves working closely with residents and internal/external stakeholders to deliver high-quality support services.

Key Responsibilities
  • Empowering residents to achieve their personal goals and sustain their tenancies by building relationships of trust and providing holistic support assessments and action plans.
  • Working closely with internal and external stakeholders to provide tenancy support where needed.
  • Delivering comprehensive assessments of residents' circumstances and developing solution-focused interventions.
Requirements
  • Extensive knowledge and track record of delivering one-to-one support to individuals dealing with a range of vulnerabilities.
  • Ability to adopt a needs-led approach and develop solution-focused interventions.
  • Experience of working on complex cases in partnership with internal and external stakeholders.
What We Offer
  • An estimated salary of £40,915 per annum.
  • A comprehensive benefits package, including 28 days annual leave plus 8 bank holidays (pro rata for part-time), 2 volunteering days per year, and an additional 'Beliefs day' once a year.
  • The opportunity to work in a values-driven organization committed to promoting equality, diversity, and inclusion.

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