Fm Services Officer

4 months ago

Clapham, United Kingdom Serco Plc Full time

Yarl's Wood IRC, Bedfordshire MK44 2FQ
Full time, 40 hours per week - Permanent
£28,382 Per annum + Serco Benefits
Here at Serco we’re looking for a FM Services Officer to join our close knit and supportive team at Yarl’s Wood Immigration and Removal Centre. Reporting to the Senior Engineer/Facilities Manager, the FM Services Officer forms part of a Works Service Team of multi skilled engineers as well as assisting other trades in their duties as may be required, forming part of a multi skilled team.
As FM Services Officer, you will have the ability to self-motivate, use your own initiative and to work to tight timescales. You will have the ability to prioritise workload, working in a logical and methodical manner and be able to communicate effectively at all levels, both in writing and orally (including good telephone manner).
You will be responsible for carrying out all duties assigned to him/her in a safe manner, observing all statutory regulations and local regulations whilst ensuring that various pre-planned maintenance schedules are kept up to date and maintained as may be required. Furthermore, you will be assisting in multi-trade support of other members of the FM team in completing work and other related routine maintenance and repairs but within the capabilities of your ability, experience and training.
In addition to this, you will be carrying out other duties that may be delegated to you from time to time alongside assisting other members of the maintenance team with their activities as required, maintaining records of tools and reports as needed and operating machine tools safely and according to your training of installed equipment within the works service workshops. You will also be occasionally escorting contractors around the site as and when required as per written instructions.
What you need to do the role
Flexible and proactive with a commitment to customer satisfaction and continuous improvement to working approach.
Good interpersonal skills.
A working knowledge of Plumbing/Electrics would be an advantage.
Experience in working in a security environment.
Our people come to us from a variety of backgrounds but what they do have in common is an ability to relate to people, natural communication skills, patience, and a commitment to making a difference to the lives of others.
Why Serco
**Meaningful and vital work**: Yarl’s Wood is focused on decency and respect in all aspects of care for residents, which is delivered at a critical time in their lives.
**Great people**: As well as care for residents we also care for and support one another. We are a motivated team who will encourage you and help you to succeed.
What else do I need to know?
What we offer
Pension - 6%
Employee Assistance Programme
A company passionate about diversity and inclusion
Serco Benefits package
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

**Salary**: £28,382.00 per year

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