Help Desk Technician

3 weeks ago


Didcot, Oxfordshire, United Kingdom Applause IT Recruitment Ltd Full time

Infrastructure Support Job Opportunity

We are seeking an experienced Network and Server Administrator to join our team at Applause IT Recruitment Ltd. As a key member of our infrastructure team, you will be responsible for supporting the internal IT infrastructure, including servers, networks, and telephony systems.

The ideal candidate will have solid IT education and experience in administrative and/or front-line IT support roles. You will manage the core infrastructure lifecycle and provide day-to-day support for the organisation's IT needs across multiple sites, with occasional travel to various locations.

Responsibilities:

  • Supporting users with software products
  • Managing access rights
  • Maintaining service levels
  • Providing on-call support

Requirements:

  • Solid IT education (technical college, university, or similar)
  • Experience in administrative and/or front-line IT support roles
  • Knowledge of servers, desktops, and hardware infrastructure
  • Experience with Microsoft 365 and Linux
  • Strong communication skills and ability to work under pressure

Estimated Salary: £38,500 per annum



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