TRICARE Healthcare Support Specialist

2 weeks ago


Lakenheath, Suffolk, United Kingdom Leidos Full time
Enhance Your Career with Leidos

In this rewarding role as a TRICARE Healthcare Support Specialist, you will play a vital part in providing exceptional support services to beneficiaries overseas. Based in Lakenheath, England, you will work closely with the Defense Health Agency to ensure seamless healthcare delivery.

About the Role
  • You will travel up to 75% of the time to multiple sites, verifying benefits eligibility and processing enrollments, disenrollments, and portability transfers using various systems.
  • Resolve enrollment discrepancies between systems and run weekly reports to ensure accuracy.
  • Perform Primary Care Manager changes following Military Treatment Facility guidelines.
Your Key Responsibilities
  1. Provide education on resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries via phone and in-person.
  2. Collect, process, retrieve, and disseminate transfer information for active-duty portability/disenrollment processes.
  3. Conduct briefings for In Processing, Out Processing, Maternity, and others.
Requirements and Qualifications
  • A high school diploma or equivalent is required.
  • Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member or DoD employee.
  • US Citizenship is mandatory for consideration.
  • ADP II/IT II clearance is necessary.
  • Three years' cumulative experience in U.S. military healthcare delivery or civilian managed care medical/administrative environments is desired.
Benefits
  • Competitive salary: £40,000 - £60,000 per annum.
  • Generous PTO packages and 10 paid federal holidays.
  • College tuition and technical certification assistance.
  • On-the-job training and career development opportunities.
About Us

At Leidos, we pride ourselves on making a difference in the lives of our customers. As a leading provider of innovative solutions, we offer a collaborative work environment that fosters growth and excellence.



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