Theatre Operations Coordinator
2 weeks ago
Job Summary: We are seeking a highly organized and proactive Theatre Administrator to provide comprehensive administrative support to our theatre department.
Key Responsibilities:
- Provide efficient administrative support to the theatre team, including coordination of theatre schedules and bookings.
- Act as the key liaison between the theatre team, bookings team, and management team to ensure seamless communication and efficient theatre operations.
- Accurately record and manage day-to-day charging and stock summaries, as well as track and analyze theatre department efficiency.
- Develop and maintain strong relationships with patients, consultants, and external contacts to ensure excellent patient care and service.
- Collaborate with the theatre team to identify areas for improvement and implement changes to enhance theatre operations and patient experience.
- Ensure accurate and timely recording of clinical information systems, including case records and patient data.
- Participate in daily meetings and provide key information to theatre leads to ensure effective planning and coordination.
- Manage telephone enquiries and provide excellent customer service to patients and external contacts.
- Develop and maintain knowledge of Fortius surgical services and develop strong relationships with practices and consultants.
- Competent in Microsoft suite, including Excel, and able to populate and update spreadsheets as required.
Requirements:
- Previous experience in a customer service and/or administration role.
- Excellent communication and organizational skills, with ability to prioritize a busy workload.
- Flexibility and adaptability to work in a fast-paced environment.
- Ability to handle sensitive information with confidentiality and discretion.
- Computer literate in Microsoft Office and Outlook.
Working at Fortius:
Fortius is a leading private orthopaedic and sports injury group, committed to delivering exceptional patient care and service. We are a dynamic and forward-thinking organization, dedicated to advancing the science of medicine and improving patient outcomes.
Equality and Diversity:
Fortius is an equal opportunities employer, committed to promoting diversity and inclusion in the workplace. We welcome applications from candidates from all backgrounds and perspectives.
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