Desktop Support Engineer
4 days ago
Job Description: As a Desktop Support Engineer, you will be responsible for providing technical support and assistance to end-users, troubleshooting and resolving technical issues, and collaborating with colleagues to resolve complex technical issues.
Location: Leeds, UK
Estimated Salary: £26,000 - £30,000 per annum
You will be working in a fast-paced environment, providing technical support and assistance to end-users via various communication channels. You will also be responsible for documenting and maintaining accurate records of technical support interactions.
Responsibilities:
- Providing technical support and assistance to end-users
- Troubleshooting and resolving technical issues
- Documenting and maintaining accurate records of technical support interactions
- Collaborating with colleagues to resolve complex technical issues
Requirements:
- Degree in Computer Science or related field (or equivalent experience)
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and Windows Desktop OS
- Experience with Office 365, Windows Server, Active Directory, and Networking
What We Offer:
- A competitive salary of £26,000 - £30,000 per annum
- Ongoing training and development opportunities
- The chance to work in a dynamic and growing company
- A supportive and collaborative team environment
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