IT Team Lead
4 days ago
We are seeking a highly skilled IT Team Lead to join our team in Leeds, UK. As a key member of our support team, you will be responsible for leading the day-to-day activities of our Desktop and Applications support team.
About the RoleThe successful candidate will have extensive experience in leading IT teams, with a strong background in desktop and applications support. You will be responsible for managing the team's workload, tackling day-to-day problems, and conducting regular meetings to understand and develop team capacity.
You will work closely with our Service Manager to continuously improve the Desktop and Applications support operations, ensuring that agreed business and client SLAs are met through both team management and being 'hands-on' when required.
Key Responsibilities:
- Daily supervision of the Desktop and Applications support team
- Set and monitor team KPIs and individual behavioural objectives
- Conduct regular 121 and team meetings to understand and develop team capacity
- Work with the Service Manager to continuously improve the Desktop and Applications support operations
- Manage the day-to-day tasks of the team in regards to Incident, Request, Problem and Change management
- Communicate outage/emergency activities to the organisation
- Mentor internal employees to improve overall IT service awareness and capability
- Work with other members of the Technology team to improve our own internal infrastructure to improve value for money, availability, serviceability and security
To be considered for this role, you will need to have:
- Comprehensive hands-on technical skills across the Service Desk, including Microsoft Desktop Support, Applications Support, Systems administration and Troubleshooting skills
- Excellent customer service skills
- Demonstrable team senior analyst and/or team leader experience of an ITIL-aligned Service Desk/Applications support team
- Strong communication skills, able to articulate technical matters at the right level to all parties involved
- Experience of communication with both external and internal clients
- Demonstrable experience of improving an IT service function
We offer a competitive salary of £45,000 per annum, plus benefits and opportunities for professional development. If you are a motivated and experienced IT professional looking for a new challenge, please apply now.
-
Customer Support Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeJob DescriptionCustomer Support ManagerLeeds - Hybrid Up to £35,000Fruition IT are working with a well-established tech-first business who are embarking on a complete technical transformation. They are seeking a skilled Customer Support Manager to join this journey, taking responsibility for the overall customer experience on their bespoke software...
-
Machine Learning Capability Lead
1 month ago
Leeds, Leeds, United Kingdom Fruition IT Full time £80,000 - £90,000Job Title: Machine Learning Capability LeadAbout the Role: We are seeking an experienced Machine Learning Capability Lead to help build out our platform capability, manage the Machine Learning development lifecycle, and the team.Key Responsibilities:* Manage the development lifecycle of Machine Learning models* Collaborate with technical and non-technical...
-
Team Lead
3 weeks ago
Leeds, Leeds, United Kingdom Costa Coffee Full timeUnlock Your Career Potential as a Team Lead at Costa CoffeeAt Costa Coffee, we're passionate about empowering our team members to deliver exceptional customer experiences. As a Team Lead, you'll play a crucial role in leading by example, inspiring your colleagues, and driving sales growth.About the RoleAs a Team Lead, you'll be responsible for:Leading shifts...
-
Senior Landscape Architect Position
4 weeks ago
Leeds, Leeds, United Kingdom Lead Careers Full timeJob Summary:We are seeking a highly skilled Senior Landscape Architect to join our dynamic planning and landscape team. As a key member of our team, you will play a crucial role in managing a wide range of projects across the UK, working closely with Landscape Architects and Town Planners to deliver new project schemes as part of our planned business...
-
Software Development Lead
4 weeks ago
Leeds, Leeds, United Kingdom Fruition IT Full timeAbout the Role:Fruition IT is seeking a talented Senior Software Engineer to join our team. As a key member of our development team, you will be responsible for designing, developing, and maintaining our cutting-edge data analytics platform.Key Responsibilities:Develop software features to meet user needsTechnical experience with backend development (e.g.,...
-
Senior Technical Lead
2 weeks ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeJob OpportunityAt Fruition Consulting, we are seeking a highly skilled Senior Solution Architect with expertise in data migrations and some capability with C++.Key Responsibilities:Lead the Cold Storage migration substream, providing strategic direction and some hands-on deliveryDevelop tailored migration solutions that align with the client's...
-
{}Team Lead
2 weeks ago
Leeds, Leeds, United Kingdom Morgan Sindall Property Services Full timeAbout the RoleWorking to deliver exceptional service standards, you'll lead a team supporting the day-to-day activity.About YouCandidates will have previous experience with a trade background, combined with the ability to establish and maintain effective customer relationships.You will be required to work on an on-call rota.BenefitsProfit Share Discretionary...
-
Sales Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Clear Engineering Recruitment Full time £35,000 - £40,000Job Title: Sales Team LeadJob Description: We are seeking a highly motivated and experienced Sales Team Lead to join our team at Clear Engineering Recruitment. As a Sales Team Lead, you will be responsible for leading the service sales department and growing the business.Key Responsibilities:* Liaise with internal spare part team, field engineers, and...
-
Senior Software Development Lead
4 weeks ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeJob OpportunityFruition IT Resources Limited is seeking a seasoned Lead Software Engineer to join their innovative and intelligent solutions organisation in Leeds.This is a fantastic opportunity for a technical leader who is passionate about cutting-edge solutions and looking for a new challenge.The successful candidate will lead a small engineering team...
-
Barista Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Costa Coffee Full timeBarista Team LeadAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista Team Lead, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Lead by example, demonstrating a passion for coffee and customer serviceDevelop and implement strategies to improve team performance and customer...
-
Healthcare Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom North West Boroughs Healthcare NHS Foundation Trust Full timeJob Title: Healthcare Team LeadWe are seeking a skilled and experienced Healthcare Team Lead to join our team at North West Boroughs Healthcare NHS Foundation Trust. The successful candidate will be responsible for leading a team of healthcare professionals in providing high-quality care to patients.Key Responsibilities:Lead a team of healthcare...
-
Sales Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Clear Engineering Recruitment Full timeJob Title: Sales Team LeadJob Summary: We are seeking a highly skilled Sales Team Lead to join our team at Clear Engineering Recruitment. As a Sales Team Lead, you will be responsible for managing and maintaining internal quotation information and logs, liaising with internal spare part teams, field engineers, and production to establish required parts and...
-
Senior Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Slim Chickens Full timeReady to take your career to the next level? Slim Chickens is seeking a highly motivated Senior Team Lead to join our dynamic team in Leeds.As a Senior Team Lead, you will be responsible for supporting the management team in running daily operations smoothly, leading and motivating a team to deliver top-notch customer service, and assisting with sales...
-
Floor Team Lead
2 weeks ago
Leeds, Leeds, United Kingdom River Island Full timeAbout This OpportunityWe are seeking a talented Retail Management Professional to join our team at River Island. In this role, you will be responsible for leading and managing our retail store, ensuring that our customers receive excellent service and that our store is a welcoming and safe space for everyone.Key ResponsibilitiesLead and manage the retail...
-
Care Team Lead
3 weeks ago
Leeds, Leeds, United Kingdom Leeds City Council Full timeCare Team LeadWe are seeking an experienced leader to join our care team as a Care Team Lead. As a key member of our team, you will be responsible for the day-to-day management of our residential care service, ensuring that we provide high-quality care to vulnerable young people.Responsibilities:Lead and manage a team of care staff to provide person-centred...
-
Maintenance Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Stirling Warrington Full time £45,000Maintenance Team LeadStirling Warrington is seeking an experienced maintenance professional to take on the role of Maintenance Team Lead. This position involves overseeing the maintenance team, ensuring that all maintenance activities are carried out efficiently and effectively. The ideal candidate will have a strong background in maintenance and be able to...
-
Barista Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Costa Limited Full timeAt Costa Coffee, we're passionate about crafting exceptional experiences for our customers. As a Team Leader - Barista, you'll play a key role in driving our success by leading a team of skilled baristas and delivering outstanding customer service.We're a global coffee brand with a rich history and a commitment to excellence. Our team members are the heart...
-
Ecological Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom RPS Group Full timeEcological Team Lead OpportunityWe're seeking an experienced Ecological Team Lead to join our team and drive the growth and success of our ecological services. As a key member of our team, you will be responsible for delivering high-quality ecological inputs, appraisals, and surveys, as well as mentoring and coaching junior team members.Key...
-
Clinical Team Lead
2 days ago
Leeds, Leeds, United Kingdom Leeds & York Partnership NHS Foundation Trust Full timeAbout the Role We are seeking an experienced Clinical Team Lead to join our team as a Community Clinical Team Manager. This is an exciting opportunity to lead a team of professionals providing high-quality care and support to individuals with eating disorders. As a Community Clinical Team Manager, you will be responsible for the effective delivery of the...
-
Care Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Grand Care Centre Full timeJob Title: Care Team LeadAt Grand Care Centre, we are seeking a highly skilled and dedicated Care Team Lead to join our team. As a Care Team Lead, you will be responsible for providing leadership and guidance to the care team, ensuring the delivery of high-quality care to our residents.Key Responsibilities:Manage and allocate duties to the care team,...