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Application Support Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Michael Page Technology Full time
About the Role

We are seeking an experienced Application Support Analyst to join our team at Michael Page Technology. As an Application Support Analyst, you will be responsible for providing technical support and maintenance for our applications, ensuring they run smoothly and efficiently.

Key Responsibilities
  • Provide first and second-line support for our applications, including incident management and disaster recovery.
  • Work with our development team to resolve application issues and implement changes.
  • Ensure all applications adhere to our security policies and procedures.
  • Manage user access and entitlements, ensuring compliance with our security policies.
Requirements
  • Previous experience in an Application Support role, preferably with SAAS applications.
  • Strong technical skills, including knowledge of application development and maintenance.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Competitive salary up to £40,000 per annum.
  • 10% employer contribution pension.
  • Hybrid working arrangement, with 2 days in the office and 3 days remote work.
  • 15% discretionary company bonus.
  • Opportunities for professional development and growth.