Housing Services Coordinator
3 weeks ago
BDS (Northern) Limited is seeking a skilled Housing Services Coordinator to provide a housing management service within one of their sheltered services for the over 55s in Cheshunt. The successful candidate will have experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
The Role
- Facilitate property lettings and tenant communication for smooth onboarding
- Conduct regular health and safety checks to ensure property conditions are well-maintained
- Coordinate with external agencies and providers when necessary
- Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
- Act promptly on complaints regarding anti-social behaviour, escalating where needed
- Report communal area repairs and maintain strong partnerships with external support agencies
Criteria
- The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting
- Strong understanding of tenant and housing management, particularly for older adults
- Skilled in handling rent account
- Confident in conducting health and safety checks within residential environments
- Effective communicator, able to handle complaints and uphold tenancy agreements
- Experience working collaboratively with external agencies to support tenants' needs
Working Hours and Pay
- Monday to Friday 9am – 5pm or 4pm – 8am
- Circa £14.50 paye per hour
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