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Residential Care Lead

1 month ago

Cheshunt, Hertfordshire, United Kingdom BDS (Northern) Limited Full time

BDS (Northern) Limited is a dynamic organization that provides innovative solutions for housing management services. We are seeking a skilled Residential Care Lead to join our team. The successful candidate will have experience in a similar scheme management role, particularly within a sheltered or supported housing setting.

The Role

  • Provide on-site housing management, with a focus on tenant relations, property maintenance, and effective rent management
  • Facilitate property lettings and tenant communication for smooth onboarding
  • Conduct regular health and safety checks to ensure property conditions are well-maintained
  • Coordinate with external agencies and providers when necessary
  • Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
  • Act promptly on complaints regarding anti-social behaviour, escalating where needed
  • Report communal area repairs and maintain strong partnerships with external support agencies

Key Qualifications

  • The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting
  • Strong understanding of tenant and housing management, particularly for older adults
  • Skilled in handling rent account
  • Confident in conducting health and safety checks within residential environments
  • Effective communicator, able to handle complaints and uphold tenancy agreements
  • Experience working collaboratively with external agencies to support tenants' needs

Working Details

  • Monday to Friday 9am – 5pm or 4pm – 8am
  • Circa £14.50 paye per hour