Sheltered Housing Service Lead

1 week ago


Cheshunt, Hertfordshire, United Kingdom BDS (Northern) Limited Full time

BDS (Northern) Limited is seeking a highly motivated and experienced Sheltered Housing Service Lead to join our team. This is an exciting opportunity to take on a leadership role and make a real difference in the lives of our tenants.

About the Role

As a Sheltered Housing Service Lead, you will be responsible for overseeing the delivery of our sheltered service in Cheshunt. This will involve working closely with tenants, staff, and external partners to ensure the highest standards of housing management and customer service.

Key Responsibilities
  • Oversee the day-to-day operations of the sheltered service, including property management and maintenance
  • Develop and implement effective strategies to improve tenant satisfaction and engagement
  • Work collaboratively with colleagues to resolve issues and improve overall service delivery
  • Stay up-to-date with relevant legislation and regulatory requirements affecting housing management
  • Mentor and supervise staff to ensure they have the skills and knowledge needed to deliver excellent service
What We Offer

We offer a competitive salary of circa £14.50 PAYE or £18 umbrella, along with opportunities for career development and progression in a supportive and dynamic team.



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