Student Services Coordinator

1 week ago


Hull, Kingston upon Hull, United Kingdom University of Hull Full time

About the Role

The University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student portal, CRM, unified telephony, and a new service centre.

As part of the SSD team, the Future Students Enquiries team provides customer-focused enquiry management and conversion processes for prospective students, applicants, and agents. The Future Students Enquiries Coordinator will lead and coach a team of administrators to provide enquiry management and general assistance services.

Key Responsibilities

  • Lead and coach a team of Future Student Enquiries Administrators
  • Provide enquiry management and general assistance services to prospective students, applicants, and agents
  • Collaborate with other student service providers to ensure consistent and collaborative service delivery

What We Offer

The University of Hull offers a supportive and collaborative work environment, with opportunities for professional development and growth. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...


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    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...


  • Hull, Kingston upon Hull, United Kingdom University of Hull Full time

    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...


  • Hull, Kingston upon Hull, United Kingdom University of Hull Full time

    {"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...